Our Commitment
We maintain clear and measurable safety standards covering fire safety, structural conditions, hygiene, and other essential property requirements across our network.
Property Staff Training
Equip relevant property staff with the knowledge and procedures needed to identify and respond to safety risks
Clear Property Safety Standards
Establish consistent and measurable requirements covering essential areas of property safety, hygiene, and guest welfare
Fire & Emergency Preparedness
Promote appropriate fire prevention, emergency equipment, evacuation procedures, and staff readiness across our properties
Hygiene & Sanitation Standards
Maintain appropriate standards for cleanliness, sanitation, and hygiene across guest and common areas
Ways to seek help
Incident Call Center
RedDoorz Indonesia
Create Incident Report
Incident Report
Incident Response Call Center
+62 21 35449888
Sahabat Perempuan dan Anak (SAPA) Call Center
SAPA 129
Friends of Women and Children (SAPA) WhatsApp
+62 8111-129-129
Police
Police 110
National Call Center
112
RedDoorz Philippines
Create Incident Report
Incident Report
Incident Response Call Center
+63 822361304
Police
Police 911
National Call Center
911
Resources
Frequently Asked
Are partner-operated properties subject to RedDoorz safety requirements?
Yes. We establish applicable safety requirements for our partner-operated properties and support implementation through guidance, training, monitoring, and appropriate audits.
Are property staff trained in safety procedures?
Relevant property staff receive guidance and training on applicable safety procedures, including how to identify risks, respond to incidents, and escalate concerns appropriately.
Does RedDoorz directly control the safety of every property?
The level of direct control depends on the operating model. For properties operated by RedDoorz, safety standards can be implemented and monitored directly. For partner-operated properties, we establish requirements and use appropriate training, monitoring, and audit mechanisms to support compliance.