Trust & Safety | RedDoorz Group's SHIELD Program

Learn about SHIELD, RedDoorz Group's Trust & Safety program safeguarding guests through identity verification, child protection & property safety.

SHIELD Program

Our safety and trust initiative to build a culture where every stakeholder (RedDoorz employee, owner and staff property) understands that protecting children and guests is everyone's responsibility.

SHIELD Program Objective

At Reddoorz we are building the culture with every stakeholders (employee,owner and staff property) understanding that safeguarding guests and protecting vulnerable individuals is everyone's responsibility.

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Reinforce RedDoorz’s zero-tolerance policy toward child sexual exploitation, prostitution, and human trafficking.

Uncompromising on safety. We enforce a strict zero-tolerance policy against child exploitation, prostitution, and human trafficking to guarantee a secure stay for every guest.

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Ensure all employees understand their legal and ethical responsibilities in preventing and responding to such incidents.

Empowered to protect. We equip every team member with the knowledge and responsibility to proactively prevent and effectively respond to any safety concerns.

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Standardize incident response protocols across all departments to ensure a consistent and effective response.

United in safety. We implement unified incident response protocols across all departments to guarantee a swift, consistent, and effective reaction to any situation.

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Strengthen collaboration with relevant authorities while safeguarding the interests and well-being of employees and the company.

Partnering for protection. We collaborate closely with relevant authorities to safeguard our community while prioritizing the well-being and interests of our employees.

SHIELD Pillars

Guest Identity & Data Protection

We are committed to verifying guest identities while respecting their privacy and protecting their personal information. Every adult guest is required to undergo identity verification at check-in across our RedDoorz properties, whether directly operated by us or by our property partners, in accordance with applicable local laws and regulations. We collect and use only the information necessary for legitimate booking, check-in, legal, operational, and safety purposes, and we do not sell or commer

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