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Awards & Recognition
•
2023.07.05
Winning the Best Companies to Work for in Asia 2023 Award, This is How RedDoorz Creates a Positive and Supportive Work Environment
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Our Commitment
We verify every adult guest’s identity at check-in across all RedDoorz properties, while collecting and protecting guest information responsibly in accordance with applicable laws and regulations.
Guest Identity Verification
Every adult guest is required to undergo identity verification at check-in, regardless of who operates the property, in accordance with applicable local laws and regulations.
Necessary Information Only
Guest information is collected only to the extent necessary for booking, check-in, legal, operational, and safety requirements.
No Sale of Guest Data
Guests’ personal information is not sold or commercially traded to third parties.
Protection of Guest Information
Appropriate measures are implemented to safeguard guest information against unauthorized access, use, disclosure, or misuse.
Your Rights Under UU PDP
Guest can request a copy of their data, ask for it to be deleted, and will be notified - along with the relevant authority - if a data incident affect their information, within the timeframe required by law.
Ways to seek help
Incident Call Center
RedDoorz Indonesia
Create Incident Report
Incident Report
Incident Response Call Center
+62 21 35449888
Sahabat Perempuan dan Anak (SAPA) Call Center
SAPA 129
Friends of Women and Children (SAPA) WhatsApp
+62 8111-129-129
Police
Police 110
National Call Center
112
RedDoorz Philippines
Create Incident Report
Incident Report
Incident Response Call Center
+63 822361304
Police
Police 911
National Call Center
911
Resources
Frequently Asked
How does RedDoorz protect my personal information?
We implement appropriate measures to protect guest information against unauthorized access, use, disclosure, or misuse and continuously review our practices to support responsible data protection.
How long does RedDoorz keep my personal information?
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, meet applicable legal and regulatory requirements, resolve disputes, and enforce our agreements and policies.
What can I do if I have concerns about how my personal information is handled?
Guests can contact us through our designated customer support or privacy channels to raise questions or concerns regarding the handling of their personal information.